Privacy Policy
Effective Date: 1/1/24
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MindEase Behavioral Health Systems, LLC , herein referred to as "MindEase," is committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using MindEase's services, you agree to the terms outlined in this Privacy Policy.
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1. Information Collection: MindEase may collect personal information, including but not limited to, your name, contact information, medical history, and billing details. This information is collected through secure and encrypted channels, and we may use it to provide our behavioral health services, process payments, and improve our services.
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2. Use of Information: The information collected is used to deliver personalized behavioral health services, enhance user experience, and improve the overall quality of our services. MindEase may also use aggregated and anonymized data for research and statistical purposes.
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3. Information Sharing: MindEase does not share your personal information with third parties without your explicit consent, except in cases where required by law or to protect our legal rights. We may share de-identified data for research or analytical purposes.
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4. Data Security: MindEase employs industry-standard security measures to protect your personal information. We utilize secure data transmission protocols, encryption, and access controls to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
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5. Cookies and Tracking: MindEase may use cookies and similar tracking technologies to enhance user experience and gather information about how our services are used. Users can manage their cookie preferences through browser settings.
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6. Children's Privacy: MindEase services are not intended for individuals under the age of 18 without the consent of a parent. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us immediately.
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7. Changes to Privacy Policy: MindEase reserves the right to update and modify this Privacy Policy. Users will be notified of any significant changes, and the updated policy will be effective upon posting.
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8. Contact Information: For questions, concerns, or requests related to your privacy, please contact MindEase at support@mindeasehub.com/305-946-1373.
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9. Text/SMS: By initiating an SMS message to MindEase, you agree to receive recurring messages from MindEase Behavioral Health Systems, Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
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By using MindEase's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.